Direct Desk

Support for sizing, freight, and transit dispatch.

Inquiries regarding root ball dimensions, tray pairing, and bulk container freight answered within one business day.

24 hrs

response target

100%

transit insurance

Secure Inquiry

Specify your project or order details.

Provide your container category, order numbers, root dimensions, and project requirements for direct technical review.

Logistics Guarantees

Clear conditions for transit and returns.

30 days

unplanted return window

Same-day

parcel dispatch cutoff

Photo verification

transit damage replacement